Support

Find answers to common questions or get in touch with our support team.

Stories & AI

Our AI uses advanced language models to create personalized stories based on your child's interests, age, and preferences.

Yes! Premium users can save unlimited stories for offline reading.

All stories are filtered through multiple safety systems to ensure child-appropriate content.

You can cancel your subscription anytime in your device's App Store or Google Play settings.

Refunds are handled through the App Store or Google Play according to their policies.

Premium includes unlimited stories, professional audio narration, and advanced personalization features.

Go to Settings > Child Profile to update name, age, interests, and preferences.

Currently, each account supports one child profile. You can update the profile anytime.

Contact our support team to permanently delete your account and all associated data.

Try restarting the app, updating to the latest version, or restarting your device. Contact support if issues persist.

Check your internet connection and try again. If problems continue, please contact our support team.

Ensure your device volume is up and you have a Premium subscription. Try restarting the app if issues persist.

Can't find what you're looking for? Our support team is here to help.